The short answer
ArcticPoint HVAC Repair, based in San Jose, repairs furnaces, air conditioners, heat pumps and ductwork across Santa Clara County, from Mountain View to Gilroy. We offer 24/7 emergency service. We can also explain how Bay Area Air District rules affect your options if a system needs replacing.
ArcticPoint HVAC Repair is based in San Jose and works throughout Santa Clara County, from Mountain View and Los Altos in the north to Morgan Hill, San Martin and Gilroy in the south. We repair furnaces, central air conditioners, heat pumps and ductwork in homes across the county. We also offer 24/7 emergency service for nights when the heat quits or the house won't cool down.
How the Valley's Climate Affects Your System
The Santa Clara Valley has a Mediterranean climate with dry summers and mild, damp winters. Inland and southern parts of the valley run noticeably hotter in summer than areas near the Bay. An air conditioner in Gilroy or Morgan Hill usually works harder and longer than one in Sunnyvale or Milpitas. That extra load tends to show up late in the cooling season as worn capacitors, dirty condenser coils and refrigerant problems.
Winters are short, so furnaces and heat pumps often sit idle for months and then run hard on the first cold mornings. Ignition failures, dirty flame sensors and clogged filters are common at that changeover.
What We Repair
Our technicians find the cause first, explain what they found in plain terms, and go over your options before any work starts.
- Air conditioners that blow warm air, short-cycle or freeze up
- Furnaces that won't ignite, shut off early or trip a limit switch
- Heat pumps stuck in one mode or running nonstop
- Thermostat wiring and control board faults
- Leaking, disconnected or crushed ductwork
- Clogged condensate drains and water around the indoor unit
Replacing a Furnace? Know the Local Rules
The Bay Area Air District's appliance rules don't require you to replace working equipment. They apply only when an existing furnace or water heater fails or is replaced. Under Rule 9-4, natural gas furnaces manufactured from 2029 on must meet a zero-NOx emission standard. In practice, that points homeowners toward heat pumps when a furnace is replaced after that date.
Water heaters fall under a separate rule, Rule 9-6. Its zero-NOx date for small water heaters was set for 2027, but the Air District Board is considering amendments in November 2026 that could delay it. Check the current rule before you plan a water heater replacement.
If a repair still makes sense for your system, we'll tell you. If it doesn't, we'll walk you through what these rules mean for your choices.
Incentives and Tax Credits
The federal Energy Efficient Home Improvement Credit (25C) covered qualifying heat pumps placed in service before December 31, 2025. It isn't available for new installations after that date. Bay Area homeowners can still check BayREN and their local clean energy provider for current heat pump and electrification incentives. Amounts and availability change with each funding cycle, so we confirm the current offer before quoting it.
Communities We Serve in Santa Clara County
Our technicians travel from San Jose to homes in Los Gatos, Saratoga, Monte Sereno, Lexington Hills and East Foothills, as well as Campbell, Santa Clara, Cupertino, Sunnyvale, Mountain View, Los Altos, Loyola and Milpitas. To the south, we serve Morgan Hill, San Martin and Gilroy. If you don't see your neighborhood listed, ask us. Chances are we work nearby.
